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Welcome to FAQ

Here are the most Frequently Asked Questions about Pearl-Flame Pearled Candles. If you can't find your answer here, please contact us via the chat button at the bottom right of your screen, through the online form here, or via email info@pearl-flame.com.

Ordering

Where can I enter my e-mail for the first order discount?

Do you offer wholesale/bulk options?

Can I order colored AND scented Pearl Flame Candles?

Shipping & Delivery

How long does it take to get my products?

Do you ship internationally?

How much does the shipping cost?

Using your Pearl&Flame

What container can I use?

Can I use Pearl&Flame for floating candles?

What's the burn time?

Can I reuse the candle pearls after using them as floating candles?

How can I extinguish pearled candles?

Wicks

Do you have to use a new wick every time?

How long does a wick last?

Do I need to use a wick holder?

My wood wicks won’t light – what am I doing wrong?

My wick extinguishes quickly, what am I doing wrong?

Scents

Are they scented?

Can I order colored AND scented Foton Candles?

How strong are the scents?

Can I add my own scent?

Safety

Are Pearl&Flame candles safe?

Are they pet-friendly / safe around dogs & cats?

What are the ingredients?

Are they safe to burn around birds?